We go inside your business, find what is holding it back, and build a practical 90-day plan to transform it. Margin & Co helps owner-led retail, eCommerce and service businesses diagnose profit leaks, operational bottlenecks, pricing issues and growth constraints through the 360 Business Diagnostic.
A revenue problem is often a pricing problem. A cash flow problem is often a structure problem. A growth problem is often a people problem — and nobody inside the business can see it, because they are too close to it.
Most advisors assess one dimension, usually the numbers. We assess all six, on-site, and tell you what is actually happening.
Owners usually come to us when margins are slipping and the cause is not obvious, when growth has outpaced the structure underneath it, when incidents, complaints, or audit findings are mounting, or when they need to scale but are not sure the business is built to take it.
AI can only analyse the data you give it. The problems that cost you most are not in your data.
The warehouse manager double-handling every order for eight months. The pricing set when supplier costs were different. The top customer who is actually your least profitable. None of that is in a spreadsheet — so we go on-site and find it.
Most diagnostics look at one thing — usually financials. The 360 Business Diagnostic assesses every dimension of your business simultaneously, because problems in one area almost always have their root cause in another. We come on-site, observe everything, talk to your people, and give you a complete picture of what is working, what is broken, and what needs to change first.
Coaching gives you a framework. The 360 Diagnostic gives you evidence from inside your actual business.
Final scope is confirmed after the free Fit Call. Pricing depends on business size, number of sites, team complexity, and depth of analysis required.
The work behind the method spans founder-led businesses, eCommerce, import/export, B2B services, retail technology, and ASX-listed commercial leadership.
Most business owners who go through the 360 Diagnostic discover that transformation requires sustained focus across multiple dimensions simultaneously. A 90-day plan is essential. But executing it while running a business is where most owners struggle.
That is where ongoing transformation advisory comes in. We partner with you on a monthly basis — tracking implementation, solving problems as they emerge, and continuing to assess and improve the business as it evolves.
Advisory engagements are scoped and priced after the 360 Diagnostic, based on your business needs and transformation priorities.
"I do not advise from a desk. I go inside the business, talk to the people, watch how it works, and tell you what is actually happening — not what you hoped was happening."
Asesoría de transformación empresarial bilingüe para dueños de negocios latinoamericanos en Australia. Entendemos tu mercado, tu cultura, y los desafíos específicos de transformar un negocio entre dos entornos comerciales muy distintos.
Inviting an advisor inside your business requires trust. Financials, pricing, supplier information, team conversations, operational details, and commercial information are treated confidentially. A mutual NDA can be arranged before sensitive information is shared.
Margin & Co provides commercial transformation advisory, diagnostic, management reporting, pricing, operational, and decision-support services. We do not provide tax agent services, BAS agent services, audit services, legal advice, HR/industrial relations advice, or financial product advice.
The 360 Business Diagnostic is an on-site business assessment across six dimensions: financial, people, structure, operations, commercial model and direction. It identifies what is holding the business back and produces a practical 90-day transformation roadmap.
Margin & Co works with owner-led retail, eCommerce and service SMEs in Australia, especially businesses that are growing but becoming harder to manage.
No. Margin & Co provides business transformation advisory and commercial decision-support. We do not provide tax agent, BAS agent, audit, legal, HR or financial product advice.
Yes. Margin & Co can advise Latin American and Spanish-speaking business owners in Spanish and English.
Tell us what is happening inside your business and we will come back to you with the most useful next step.
This form is for owner-led businesses looking to improve profit, cash flow, pricing, sales visibility or operational performance.
Book a free 30-minute Transformation Fit Call. We will tell you honestly whether the 360 Diagnostic is right for your business — and what it would uncover.